FAQ

Washing time usually takes 1-2 business days depending on the amount of clothes and fabric type. We will provide updates via SMS or WhatsApp at each stage of the process.

Yes, we accept clothing made of special fabrics such as silk and satin. We use appropriate washing techniques to maintain the quality and beauty of the fabric.

You can order laundry services through our website, call our phone number, or visit our office directly. We also offer pickup and delivery services for your convenience.

There are no additional fees for pickup and delivery services within a 5 km radius from our office. For areas outside this radius, additional fees will be charged based on distance.

We use a unique tracking system for each order and have insurance for received clothes. Additionally, all our staff are trained to handle clothes with care.

Yes, we offer dry cleaning services for clothes that require special care, such as suits or wedding gowns.